Public Art & Health

Waiting-area art and patient satisfaction in China

Research record PAH-060 · Finding, limitations, sources and publication relationships.

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· 2021 · China

Findings, methods and sources

Healthcare artObservational / experimentalReported benefit

Finding. Satisfaction with the visual art on the walls was one of the significant predictors of overall satisfaction, alongside sound level, the size of the waiting area and signage.

Limitation. Cross-sectional association; art is one of several environmental factors and its effect is not isolated.

Xuan X, Li Z, Chen X, Cao Y, Feng Z. Study of the physical environment of waiting areas and its effects on patient satisfaction, experience, perceived waiting time, and behavior in China. HERD. 2021;14(3):108–123.

Methods and verification

Verification level: Abstract or primary source checked

Design
Environmental measurement, observation and questionnaire survey
Sample / scope
Sample size not stated in the abstract
Setting
Outpatient waiting areas
Art form
Pictures

Abstract or primary source checked, 28 September 2026 · Verification source

Editorial review: 2026-09-28 · Verification policy

Publications and overlap

No confirmed shared-publication match is recorded for this entry in Edition 4.11. Source-by-source and participant-level reconciliation is incomplete; this does not establish an independent study.

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This citation identifies the repository entry. To cite the research finding, use the original publication listed above.

Public Art & Health. Waiting-area art and patient satisfaction in China. Research record PAH-060. Edition 4.11, 29 September 2026. https://www.publicart.health/research/pah-060

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